This listing is for the Cross Stitch Chart only
This is chart #4 in the Tender Hearts series.
The stitch count for the top design is 56w x 20h. The stitch count for the bottom design is 53w x 44h.
The model was stitched on a combination of 32 count hand dyed linens using a combination of hand dyed cotton flosses. The alphabet to personalize your design is included.
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All orders are considered final at the time of payment.
PLEASE BE RESPECTFUL. The whole world has been affected by COVID-19. Circumstances continue to evolve and change. We sincerely regret delays to your deliveries, and share your frustrations, but some things are out of our control. Not only will rude and threatening behaviour not expedite your delivery, it inflicts harm on others.
- Deliveries within Australia are usually completed within 2-6 business days, but may take longer depending on individual state restrictions.
- International deliveries are usually within 2-4 weeks but may take longer.
- Tracked international deliveries are usually within 1-3 weeks. Please contact me for a quote and custom order for upgraded shipping.
Customs / Duty / Taxes: Shipments to some countries are regularly delayed due to inbound Customs. Customer is responsible for all customs charges and fees, duty and taxes.
Please allow extra time for deliveries if you live in regional areas (I am sure you already know this!), at peak times and public holidays (such as Christmas) and during significant weather events and other natural disasters.
We will provide proof of shipping on request being a photograph with postage label.
We will assist is tracking delayed and missing items.
Australia: Please contact us for a quote if you require tracking on your order.
Occasionally parcels are returned through the postal system. In this case, refund of value of order less 10% restocking fee will be provided. Cost of shipping will not be refunded.
Please do not hesitate to contact me if you have any questions.
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Please refer to Etsy policies.
All sales are considered final at the time of payment.
We endeavour to provide the best possible service to our customers, but it is inevitable that mistakes will occur from occasionally. Please contact us immediately if there is a problem with your order so that we can do what we can to fix it for you.
Fabrics may not be returned unless of course it is our mistake.
Unless stated otherwise, all measurements for quilting fabric is in inches and yards (Imperial System) as traditionally used for quilting in the USA, and in the UK before the metric system was introduced.
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If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Nathan Martin, am the data controller of your personal information. If you have any questions or concerns, you may contact me .
Sep 23, 2021